Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    campusM

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. campusM
    3. Library Mobile
    4. Product Materials
    5. Overview Materials
    6. Library Mobile Browser and Operating System Support

    Library Mobile Browser and Operating System Support

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Library Mobile Apple iOS Native App
    2. Library Mobile Android OS Native App
    3. Library Mobile Web App & Library Mobile App Manager
    4. App Store Support

    Library Mobile Apple iOS Native App

    The latest two major production release versions of the iOS operating system are directly supported by the Library Mobile native app, available through the official App Store.

    NB: Some functions and features require device-specific technologies, such as Bluetooth and GPS that must be present and enabled.

    We do not currently support the iOS Native App operating on M1 chip-enabled Mac Hardware.

    Library Mobile Android OS Native App

    The latest four major production release versions of the Android operating system are available through the official Play Store, on devices (hardware) that support Open GL version 2.0 are directly supported by the Library Mobile native app.
    NB: Some functions and features require device-specific technologies, such as Bluetooth and GPS that must be present and enabled.

    Library Mobile Web App & Library Mobile App Manager

    Library Mobile supports all the leading browsers: Chrome, Firefox, and Internet Explorer. There is an ongoing process of monitoring new browser versions and checking their compatibility with Library Mobile. For all browsers, users must enable JavaScript and cookies.
    Specifically, the following desktop browsers are supported:
    • Microsoft© Edge
      • From April 2021, we no longer actively support Internet Explorer 11. This means that we no longer use Internet Explorer as part of our QA suite, and if a customer finds an issue in this legacy browser, we will advise customers to use Microsoft Edge or an alternative browser rather than correcting the product for use in Internet Explorer. This is in line with Microsoft's guidance and their migration to Edge as their supported browser. See Microsoft: Lifecycle FAQ - Internet Explorer and Edge.

    • Mozilla© Firefox©
      • Test and support the two most recent and stable versions of Firefox on an on-going basis.
    • Google Chrome™
      • Test and support the two most recent stable versions. 
    • Safari
      • Test and support the two most recent stable versions.
    • Other browsers
      • Since Library Mobile is built in accordance with industry standards, it is likely that Library Mobile functions well in browsers that are absent from this list. However, quality assurance and bug fixes are performed only on the named browsers above. This includes support for mobile browsers.

    App Store Support

    The Library Mobile production native apps are only distributed to end users via the official Apple and Google app/play stores. This provides a reliable and secure route for distributing and updating apps for end users. Some restrictions to regional distribution exist due to trade or political constraints.
    Please check both Apple and Google’s official supported distribution information to find the latest information on coverage.
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Overview Materials
      • Archived Newsletters
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Community Content Type
      Training Materials
      Content Type
      Product Materials
      Language
      English
      Product
      campusM
    2. Tags
      1. system requirements
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved