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    4. Overdue & BFRs are generated for an item that is not overdue when a hold request

    Overdue & BFRs are generated for an item that is not overdue when a hold request

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    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    When a hold request is placed, p_cir_51 produces an overdue notice for the item even though it is not yet due. (Note: This is a hold request *not* a recall; we do not allow recalls.)

    The overdue notice shows the correct date (in the future) but the notice reads "Overdue Fine", "library material(s) listed below have not been returned", etc.

    Resolution:
    This is setup problem.
    The problem is with the following lines in tab32:

    ##### ## 32 00 014 O
    ##### ## 32 01 042 O
    ##### ## 32 02 056 L

    this is not legal. You cannot leave spaces in column 6 ("Number of days for requested items").

    Here is the correct setup:

    ##### ## 32 00 014 014 O
    ##### ## 32 01 042 042 O
    ##### ## 32 02 056 056 L

    Additional Information

    tab32, overdue, p_cir_51


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
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      • Output file for file-96 (orders)
      • Overdue and Lost Billing Summary Letter (cir-51): no longer in grid format
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