- Article Type: General
- Product: Aleph
- Product Version: 20,21,22,23
* The message "System is overloaded, try again" occurs for OPAC searches.
* "Error: License limit exceeded" is seen in the www_server log.
As part of a reboot the server clock was incorrectly set forward 4 hours. After the server had been up for 8 hours, the clock was corrected (set back 4 hours). This caused z63 (OPAC session) records which had been inactive to be re-activated, causing the number of Active users (as seen in util y/11/2) to exceed the number of Licensed users.
Avoid changing the server time as part of a reboot.
If the server time is inadvertently changed:
- run Aleph shutdown
csh -f $alephe_root/aleph_shutdown
- correct the time
- run clear_vir01 (util x/8) cold
* run Aleph startup
csh -f $alephe_root/aleph_startup
Note: the following lines, showing evidence of the server time change, were seen in the www_server log:
2014-10-05 16:41:41 12  [vrb] server_main: OUT 0.2277 11795
2014-10-05 12:42:02 43  [vrb] IN 20141005 124202 <---- time drops back 4 hours!
For other causes, not involving server clock change, see Article 000009299 ("License limit exceeded or System is overloaded").
- Article last edited: 21-Jan-2020