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    Ex Libris Knowledge Center

    ARC 3 - consumers are missing the capability to use hyperlink layout elements

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    • Article Type: General
    • Product: Aleph
    • Product Version: 3

    Problem Symptoms:
    * Consumer users are running into permission problems.
    * When running a report, an error message is displayed:

    RSV-SRV-0031 The user does not have the assigned capability to use 'hyperlink' layout element.
    Details: DPR-ERR-2082 An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID:2013-08-14-11:12:20.031-#15

    Cause:
    Lack of permissions

    Resolution:
    The permission for the Cognos group 'Consumers' not correctly set
    1. identify as administrator
    2. Go to 'Launch', choose 'IBM Cognos Administration'
    3. Go to 'Security' / 'User, Groups and Roles' > Directory > Cognos
    4. Click on 'Set properties' for 'Consumer'
    5. Go to 'Members' tab
    6. Add 'ARC consumers' by choosing 'iplanet / Groups / ARC Consumers' move the entry to 'selected entry' by clicking the green arrow
    7. Click 'ok' to confirm the assignment
    Result: 'ARC Consumers' are now displayed as a member of Cognos role 'Consumer'

    Category: ARC Configuration/Permission - ARC

    Subject: Permissions - ARC

    • Article last edited: 11/20/2013