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    ASLM error : "A shared memory area used by Apptrack licensing ..."

     

    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description

    In running aleph_startup on the al23app server, as seen in the $alephe_root/aleph_startup.log, it goes OK up through "starting oclc_server", but then "starting ncip_server", "starting sip2_server", and the "starting library batch queues" for all of the libraries gets the following error: 

    shm (index) missing 
    ASLM: A shared memory area used by Apptrack licensing has been corrupted 
    or deleted, and your system will need to be rebooted before this 
    application can run. 

    <end error messages>

    Resolution

    Rebooting the server corrected this problem.

     

     


    • Article last edited: 12-Aug-2019
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