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    Cannot login after password change

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    After changing the password for a user on our test system, the user cannot login (system gives the message "Password not verified on connectable hosts"), even though the username and password are correct.

    Please go through the diagnosis described in KB 8192-420.

    [From site:]

    The problem is no longer occurring after we refreshed the test database with data from our production database. If the problem recurs, I'll create a new SI.

    • Article last edited: 3/23/2015