• Article Type: General
• Product: Aleph
• Product Version: 18.01

Description:
After changing the password for a user on our test system, the user cannot login (system gives the message "Password not verified on connectable hosts"), even though the username and password are correct.

Resolution:
Please go through the diagnosis described in KB 8192-420.

[From site:]

The problem is no longer occurring after we refreshed the test database with data from our production database. If the problem recurs, I'll create a new SI.

• Article last edited: 3/23/2015