• Article Type: General
• Product: Aleph
• Product Version: 16.02

Description:
We are unable to get the items to open on a particular serial title: The pattern is correct and the subscription is current. What is causing the problem?

[ <Randy Menakes > ]

Resolution:
The end date of the subscription must not be earlier than today's date + 3 months.
If you look at the subscription end date for this serial, it is 01/08/2005. So the system cannot open the issues because the subscription end date needs to be at least 3 months from today's date.
Increase the subscription end date to March 1 2006 and you will be ablt to open the issues.

• Article last edited: 10/8/2013