• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
When a patron makes a payment in Circ, rather than printing a receipt, it prints an error saying that the form is missing. (In French, "Etiquette XML <form-name> absente du fichier a imprimer".)

It shows "AlephPrintout-11389.prn" in the print history, when it should have cash-pay-receipt-pay-11389.prn. And the xml is wrong (double lines, open tags missing, characters missing, ....).

This problem occurs only for our QRS50 ADM. It happens only on the first receipt of the day -- but not every day.

Resolution:
Still being worked on. Issue 38169.

• Article last edited: 10/8/2013