Communication error after barcode search
- Article Type: General
- Product: Aleph
- Product Version: 21
Problem Symptoms:
Client search on specific barcode from the items tab results in communication error global -7 in the GUI
Cause:
Defect
Resolution:
Solved with rep_change 2340 in Aleph 21 (June 2013 SP for Aleph 21).
Description: In the X-SERVICE update-item, not all the fields in item history record were properly initialized. This sometimes caused the item history to fail to display in the CIRC module.
Solution: This has been corrected.
Customers who have used X-SERVICE update-item before installing rep_change 2340 should contact Ex Libris support in order to updated relevant item history records.
Category: Circulation (500)
Subject: Items (500)
- Article last edited: 10/8/2013