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    • Aleph
    Ex Libris Knowledge Center

    Confirmation message:" Acq request submitted successfully" is not shown

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    * Create an Acq request in OPAC
    * Fill the form and click "Go"
    * No confirmation message [Acq request submitted successfully] is shown

    Cause:
    This problem may occur if the variable setenv www_login in www_server.conf has a wrong value

    Resolution:
    1. Open $alephe_root/www_server.conf with a text editor
    2. Find the line containing
    setenv www_login
    3. Check if the variable has a valid value: find-a, find-b, find-c, find-m and find-d
    4. Set one of the valid value
    5. Save the file
    6. Restart the servers

    Category: Acquisitions (500)

    • Article last edited: 5/19/2014