Doc Portal: "Access denied: you do not have permission to view this document".
- Article Type: General
- Product: Aleph
Description:
I have been connected successfully to the Ex Libris Doc Portal, looking at documents, but now when I try to look at any I get the following message: "Access denied: you do not have permission to view this document."
Resolution:
This message occurs when your session times out (when you don't hit Enter within xx minutes).
You need to go to http://www.exlibrisgroup.com/docs/logon.php and log-on again.
- Article last edited: 10/8/2013