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    GUI crashes when we click on Staff Privileges

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    [Note: ExL staff are seeing this with 20.2.3. Customers would see it only after installing the Nov. 2011 Service Pack.]

    After installing the Service Pack, we find that the GUI (any module) crashes when we click on Staff Privileges.

    Resolution:
    v20 rep_change 3577 requires new GUI .exe modules. Check the /exlibris/aleph/a20_3/aleph/pc_exe/sp_exe/xxxx/bin/ directories on the server. These should have been brought to your pc by Version Check. The xxx.exe files on your pc should match these in date/time and size.

    • Article last edited: 10/8/2013