• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
How can we remove the blank space between the paragraphs in the email (example below)
I could edit the plain-lost-material-summary-02.xsl and other xsl templates according to Support's "How to reduce extra line spaces in xsl forms" and reduce some of the extra blank lines in the Print templates.
However, in the email that uses the plain-xxx.xsl templates, I can't remove the blank lines.

01/16/2012
lost-material-summary-02

Summary Bill for Lost Material

[---how to remove this blank?--]

My College
PO Box 352
Somewhere, AB 12933
Phone: 111-222-6330
johnd@mycollege.edu

ILL (John Doe)
My Library, College 12933


[---how to remove this blank?--]

john.doe@mycollege.edu
Patron ID: 000073883


Dear Sir/Madam,


[---how to remove this blank?--]

following is a list of items we already have asked you to return several times. Since we have not heard from you we assume that they are lost. We are sending you a bill so you can pay for the replacement of the items. If you however return the items to the library you will only have to pay the extra costs, consisting of the handling fee and the notice charge.

[---how to remove this blank?--]

------------------------------------------------------------------------------
Pos.: 1
Item Barcode: 39325011320005
Bib Info: Nadel, Alan, 1947-
Containment culture : American narrative, postmodernism, and the atomic age / Alan Nadel.
Durham, NC : Duke University Press, 1995.
082231701X (cl : alk. paper)
Loan Date: 10/25/2011
Loan Hour: 01:50 PM
Due Date: 12/20/2011
Due Hour: 12:00 AM
Sublibrary: College Library
Collection: General Collection
Call No: E169.12 .N324 1995
Call No 2:
Description: c.1
Item Status: Regular Loan
Lost item -Billing fee: 5.00
Lost item -Replacement charge: 50.00
:

------------------------------------------------------------------------------
Pos.: 2
Item Barcode: 39325010622492
Bib Info: 25th hour (Motion picture : 2002)
25th hour[videorecording] / Touchstone Pictures presents a 40 Acres and a Mule Filmworks production ; an Industry Entertainments/Gamut Films production ; a Spike Lee Joint ; produced by Tobey Maguire and Julia Chasman ; produced by Spike Lee and Jon Kilik ; screenplay by David Benioff ; directed by Spike Lee.
[United States] : Touchstone Home Entertainment ; Burbank, Calif. : Distributed by Buena Vista Home Entertainment, [2003], c2002.
Lee, Spike.
078884573X
Loan Date: 12/06/2011
Loan Hour: 10:58 AM
Due Date: 12/20/2011
Due Hour: 12:00 AM
Sublibrary: College Library
Collection: DVD
Call No: PN1997 .T94 2003
Call No 2:
Description: 1190
Item Status: One Week Loan
Lost item -Billing fee: 5.00
Lost item -Replacement charge: 60.00
:

------------------------------------------------------------------------------
Total: 120.00


Sincerely,
Circulation Department

Resolution:
As you can see below, there is no single cause. Each section has its own issues and fixes need to be made in both the letter xsl file and multiple plain-funcs files.
Please see full answer by Joan Kolarik attached.