How to prevent Missing and Lost items from being requested via NCIP RequestItem messages
- Product: Aleph
- Product Version: 20, 21, 22, 23
- Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care
Description
We have many items that have Item Process Status values such as "MI", "MS", and "LO", indication missing, lost, etc. tab15.<lng> for the relevant ADM is configured to prevent these items from being requested. Specifically, column 8 is set to "N" for these items, indicating that the item cannot be requested. However, when an NCIP RequestItem message is received requesting one of these items, it is being place on Hold.
Resolution
In addition to tab15.<lng>, the Aleph NCIP application checks the POST section of tab_hold_request to determine if an item can be placed on hold. The relevant routine is check_hold_request_a. The entire line should be:
POST check_hold_request_a
This line instructs the application to check the value of column 8 of the tab15.<lng> table.
- Article last edited: 6-Apr-2017