• Article Type: General
• Product: Aleph
• Product Version: 18.01

Description:
On the new request form, we have no values in the Level of Service drop-down. Where do these come from?

Resolution:
Please add the LEVEL-OF-SERVICE entries listed below to pc_tab_exp_field.<lng>.
Remember that the CRM compresses spaces, so check that the spacing is correct in the file. .
LEVEL-OF-SERVICE L When convenient <
LEVEL-OF-SERVICE L When convenient L
LEVEL-OF-SERVICE L Normal (Local) (
LEVEL-OF-SERVICE L Normal (Extended) {
LEVEL-OF-SERVICE L Normal (Full) [
LEVEL-OF-SERVICE L Priority (Local) |
LEVEL-OF-SERVICE L Priority (Extended) ]
LEVEL-OF-SERVICE L Rush (Local) }
LEVEL-OF-SERVICE L Rush (Extended) )
LEVEL-OF-SERVICE L Express (Local) >
LEVEL-OF-SERVICE L Express (Local) G