• Product: Aleph
• Product Version: 20, 21, 22, 23
• Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

Problem Symptoms: 
• Barcode images do not display in print preview. 
• Barcode images do not print from BIAF Label on machines with Internet Explorer 9 installed. 
• Barcodes images do not print with Normal Printing. 

Cause: 
CarolinaBar Fonts included with Aleph 20 are not compatible with Internet Explorer 9. 

Resolution: 
1. Download and install the attached FontsIE9.exe file. 
2. Once installed, update instances of the font name CarolinaBar-B39-2.5-22x158x720 in the form_lng directory with CarolinaBar-B39-25G0 Regular.

• Article last edited: 15-May-2016