Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph
    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Item appears as available in Primo when it should show as unavailable

    Item appears as available in Primo when it should show as unavailable

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Description
    2. Resolution

     

    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description

    The ./xxx50/tab/tab15.lng has column 8 set to "Y", indicating that requests on available items are prohibited, and column 11 set to "Y", indicating that the hold request should apply to only the specific item.  But when there are like items for a copy on loan, though the Aleph OPAC doesn't show an available item, Primo does.
     

    Resolution

    The ./xxx50/tab/tab_hold_request  check_hold_request_g is for "z305 hold-on-shelf (item availability)".  It makes the system check tab15.lng, column 8.  And  "HL-GRP" and "HL-GRP-PRE" are for Primo requests.  

    Adding the following lines to  ./xxx50/tab/tab_hold_request (and restarting the www_server) corrected the problem:

    HL-GRP     check_hold_request_g
    HL-GRP-PRE check_hold_request_g

     

     


    • Article last edited: 8-Jun-2018
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Item-06 slow with Oracle 9i
      • Item arrival date changed to "--------" after item has been checked in
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Alma Specto
    2. Tags
      1. contype:kba
      2. Prod:Aleph
    1. © Copyright 2026 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved