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    Item appears as available in Primo when it should show as unavailable

     

    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description

    The ./xxx50/tab/tab15.lng has column 8 set to "Y", indicating that requests on available items are prohibited, and column 11 set to "Y", indicating that the hold request should apply to only the specific item.  But when there are like items for a copy on loan, though the Aleph OPAC doesn't show an available item, Primo does.
     

    Resolution

    The ./xxx50/tab/tab_hold_request  check_hold_request_g is for "z305 hold-on-shelf (item availability)".  It makes the system check tab15.lng, column 8.  And  "HL-GRP" and "HL-GRP-PRE" are for Primo requests.  

    Adding the following lines to  ./xxx50/tab/tab_hold_request (and restarting the www_server) corrected the problem:

    HL-GRP     check_hold_request_g
    HL-GRP-PRE check_hold_request_g

     

     


    • Article last edited: 8-Jun-2018
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