Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph
    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Library is not defined on server" for patron barcodes > 12 digits in Aleph 20.2

    Library is not defined on server" for patron barcodes > 12 digits in Aleph 20.2

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    When we attempt to check out a book to a patron using their barcode we get the error "Library is not defined on server".

    Note: This is only with barcodes over 12 characters: shorter patron barcodes work OK.

    Resolution:
    Problem corrected by implementing fix_for_20.2:

    A bug was discovered in the most recent 20.2 service pack. The bug involved the loaning of items to patrons where the patron barcode was more than 12 characters. We have created a fix for this.

    The fix should be run by any library who already downloaded the service pack or will download the service pack in the future.

    Directions to install this fix may be found in the file "fix_for_20.2.README.txt" on the Doc Portal under
    Aleph > Tree Search > Download Center > Service Packs

    Note: These changes are included in v20 rep_change 3177, and will be part of the next Service Pack


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Library is able to loan item with item process status not for loan
      • Library is not of type BIB" message creating HOL record
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 20
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved