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    Loans not changing state to LOST

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    Patron 988402234 has 5 overdue books which should have changed to Lost and the $45 lost charge applied.

    Why didn't this happen?

    Resolution:
    Looking at your tab32, I see that loans *should* be set to Lost after the second notice.

    p_cir_51 has a "Type of Letter" parameter with possible values of "Overdue notice", "Bill for lost item", or "All of the above". (See KB 6588 in regard to a potential problem with "All of the above".)

    Most sites do one run for Overdue notices and a second for Bills.

    Looking in $alephe_scratch, I see that all the p_cir_51 "p_letter_type"s are "O":

    aleph@aleph19(a20_2)> grep p_letter_type pac50_p_cir_51*
    abc50_p_cir_51.04667:setenv p_letter_type "O"
    abc50_p_cir_51.04668:setenv p_letter_type "O"
    abc50_p_cir_51.04669:setenv p_letter_type "O"
    abc50_p_cir_51.04671:setenv p_letter_type "O"
    <etc.>

    You need to add a second job_list entry for p_cir_51 (or p_cir_50) with p_letter type "L".

    See KB 8192-4557 for a complete discussion of overdue notice logic.


    • Article last edited: 10/8/2013