Question

Local users are not displaying in patron list when checkbox "Display local patrons only" is ticked. This problem appears in circulation and acquisitions module when trying to view the patron list.

Answer

This problem happens when the patron index was newly created and when in an environment with multiple ADM libraries the service "Build Patron Indexes (cir-25)" was started only in the user library. Start the service also in every ADM library.

Additional Information

See help from "Build Patron Indexes (cir-25)"
If the Delete All checkbox is checked, the service drops the Z353 table and rebuilds it. For installations that have multiple ADM libraries, the service should be run once with "Delete All" under one of the ADM libraries and then separately for each additional ADM library, with "Delete All" not checked. If the database already contains records for the library, the job will stop and an error message will be displayed in the log file.

Category: Circulation/ALEPH

Subject: Services - ALEPH

• Article last edited: 1/24/2014