Missing character '?' in the sender ("From") of Overdue notices sent by mail
- Article Type: General
- Product: Aleph
- Product Version: 20
Problem Symptoms:
* In the overdue notices we have "Biblioteca de Espa?a" in the sender field ("From") and the character '?' is not displayed
* This field is configured in alephcom.ini in the field "MailerName":
[Mail]
..
FromAddress=biblioteca@test.es
BccAddress=
MailerName=Biblioteca de Espa?a
..
Cause:
The sender name in Alephcom.ini is not in utf-8 format.
Resolution:
To solve the problem, use the utf-8 coding of the character '?' in Alephcom.ini:
MailerName=Biblioteca de Espa?a
--> change to
MailerName=Biblioteca de Espa??±a
To get character '?' in utf-8 format, you can create a file called "test" under Unix containing the character '?' as content and then convert this file to utf-8 format with the following command:
iconv -f iso-8859-1 -t UTF-8 test.old > test.dat
Then you can copy the utf-8 encoded character from the converted test.dat file and paste it into your Alephcom.ini.
Additional Information
For further information regarding GUI e-mails and utf-8 format, see KB Item "E-mail from the GUI in UTF-8 format" (KB number 29710).
Category: Circulation (500)
Subject: Printing
- Article last edited: 10/8/2013