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    4. Missing character '?' in the sender ("From") of Overdue notices sent by mail

    Missing character '?' in the sender ("From") of Overdue notices sent by mail

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    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    * In the overdue notices we have "Biblioteca de Espa?a" in the sender field ("From") and the character '?' is not displayed

    * This field is configured in alephcom.ini in the field "MailerName":

    [Mail]
    ..
    FromAddress=biblioteca@test.es
    BccAddress=
    MailerName=Biblioteca de Espa?a
    ..

    Cause:
    The sender name in Alephcom.ini is not in utf-8 format.

    Resolution:
    To solve the problem, use the utf-8 coding of the character '?' in Alephcom.ini:

    MailerName=Biblioteca de Espa?a

    --> change to

    MailerName=Biblioteca de Espa??±a

    To get character '?' in utf-8 format, you can create a file called "test" under Unix containing the character '?' as content and then convert this file to utf-8 format with the following command:

    iconv -f iso-8859-1 -t UTF-8 test.old > test.dat

    Then you can copy the utf-8 encoded character from the converted test.dat file and paste it into your Alephcom.ini.

    Additional Information

    For further information regarding GUI e-mails and utf-8 format, see KB Item "E-mail from the GUI in UTF-8 format" (KB number 29710).

    Category: Circulation (500)

    Subject: Printing


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
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    1. Article type
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      Language
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      Product
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    2. Tags
      1. 20
      2. Circulation (500)
      3. contype:kba
      4. Printing
      5. Prod:Aleph
      6. Type:General
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