No Request link for sublibrary XXXM items in OPAC Item List
- Article Type: General
- Product: Aleph
- Product Version: 20, 21, 22, 23
Problem Symptoms:
For document 000043615 in xxx01 there are two items:
X20047894 belonging to sublibrary xxxm
X20041741 belonging to sublibrary xxxq
When logged in, a ("Request") link to place a hold appears in the OPAC Item List for the xxxq item, but none for the xxxm item.
The sublibraries' configurations in tab16 , tab15, and tab31 are identical.
Cause:
The non-display of the Request option for a particular item/patron/location is determined by the "PRE" and "INFO" lines in tab_hold_request. These are those lines in the xxx50 tab_hold_request:
PRE check_hold_request_a
PRE check_hold_request_b
PRE check_hold_request_d
PRE check_hold_request_c
PRE check_hold_request_l
PRE check_hold_request_n
and
INFO check_hold_request_k
INFO check_hold_request_o
The specific entry which is preventing the display for XXXM items in this case is check_hold_request_b:
! b : if sublibrary and item status are 1105 PRE,POST,CIRC,BK-PRE
! not listed in tab37, item cannot be requested.
The xxx50 tab37 has a line for XXXQ but none for XXXM.
Resolution:
Add a line (or lines) for XXXM to xxx50 tab37.
Additional Information
See KB 16384-20598 ("Hold request link not always appearing in OPAC when it should") which, though involving a different tab_hold_request line, demonstrates the same principles.
- Article last edited: 13-Oct-2016