No Requestable Items Unable to process your request" message
- Article Type: General
- Product: Aleph
- Product Version: 18.01
Description:
If all copies of an item are checked out , a patron cannot place a PDQ (Consortial Title Level) request on it.
They get the message "Title Request: No Requestable Items Unable to process your request; the selected title has no requestable items. Ask at your home library about other ways to get this item. "
A patron should be able to place a request on the item.
Resolution:
It appears that the "check_hold_request_p" variable usm50/tab/tab_hold_request was the culprit.
Once the "TITLE-REQ check_hold_request_p" line is commented out of usm50/tab/tab_hold_request, you should be able to place a title-level request.
- Article last edited: 10/8/2013