Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Offline Circulation doesn't handle return of Lost items

    • Article Type: General
    • Product: Aleph
    • Product Version: 19.01

    Description:
    In version 19, I go to Circulation / Offline Circulation. Then I select Return and enter the item barcode of an item that is checked out and Lost. Then I click the Return button. The offline Circ file is created on my computer. When I send the file to the server, I get a message in the Check Report: "Lost or Claimed Returned item has been returned". However, when I look up the item, it is still checked out and Lost.

    Is there a check I can change or any other way that I can return Lost items through Offline Circulation?

    Resolution:
    The message "Lost or Claimed Returned item has been returned" is number 0203 in ./error_eng/pc_cir_c0434.

    The pc_cir_c0434 program issues this message when the Z36-STATUS is "L" or "C". It then goes (unconditionally) to EXIT-OFFLINE-RETURN (without returning the item).

    The v18 pc_cir_c0434 program does exactly the same thing.

    I believe this has been done because Lost items which are returned often require follow-up.


    • Article last edited: 10/8/2013