• Article Type: General
• Product: Aleph
• Product Version: 21

Problem Symptoms:
The following message appears repeatedly in the www_server log:

"Error: URL did not return 200. PDS server down? URL:http://xyz.primo.hosted.exlibrisgroup.com:8991/pds"

and the patron login fails.

Cause:
PDS server down or otherwise inaccessible

Resolution:
1. Bring up the PDS server.

2. If the PDS server *is* up, consult KB 34945 ("Unable contact the PDS server execlp No such file or directory PDS server down").

Category: Web OPAC (500)

Subject: User info (500)

• Article last edited: 10/8/2013