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Ex Libris Knowledge Center

Patrons not being blocked from borrrowing when fines are owed

  • Article Type: General
  • Product: Aleph
  • Product Version: 20

Description:
It has been observed that loans are being allowed for patrons with a fine of $1.00. Once a patron (student) has an overdue and has incurred a fine of $1.00, that patron is blocked from borrowing. This is not happening when the fine has reached $2.00 i.e. patrons with fines of $2.00 or more are blocked from borrowing.

Tables Checked:
tab 31 - col. 15 has been set to $1.00 for all patron statuses. This has not been changed since April 2008 and this problem has now appeared.

tab 16 - the minimum fine (col. 24) has been set to $1.00 for those patrons who are charged a fine. The fine method (col. 14) has been set to 0, 1 or 4 according to the patron status and item status. This has not been changed since April 2008.

Resolution:
See Article 000040325 ("How to block patrons who owe more than x dollars") ( https://exlibrisgroup--c.na26.visual.force.com/apex/VF_ArticleView?id=kA3320000004Lw4&srKp=ka3&srPos=0 ).


  • Article last edited: 4/21/2014