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    Patrons not blocked for overdues in Primo

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    When a patron with too many overdue items requests an item in Primo, the request is not blocked; in Aleph, it is.

    Cause:
    Missing xxx50 tab_hold_request "HL-GRP check_hold_request_1_d" entry. (The HL-GRP and HL-GRP-PRE entries are the ones which apply to Primo.)

    Resolution:
    1. Add the following line to tab_hold_request:

    HL-GRP check_hold_request_1_d

    2. Restart the www_server.

    Category: Circulation (500)

    • Article last edited: 9/11/2014