• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
When a patron with too many overdue items requests an item in Primo, the request is not blocked; in Aleph, it is.

Cause:
Missing xxx50 tab_hold_request "HL-GRP check_hold_request_1_d" entry. (The HL-GRP and HL-GRP-PRE entries are the ones which apply to Primo.)

Resolution:
1. Add the following line to tab_hold_request:

HL-GRP check_hold_request_1_d

2. Restart the www_server.

Category: Circulation (500)

• Article last edited: 9/11/2014