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    Print button on patron cash screens doesn't work

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    We are on v18 and the print buttons on our patron cash screens do not do anything if you click on 'Print'. How do I print the patron cash transactions to a remote printer?

    Be sure that you:

    1. Double-clicked on the C:\AL500\Alephcom\bin\htmlprint.exe file - this should produce a pop-up window ["Bersoft HTMLPrint 4.19b Registered to: Ex Libris Ltd"] that you can close.

    1a. Check your C:\AL500\Alephcom\bin\htmlprint.ini file and it should list all of your local printers (e.g.):

    0=\\elschis40007\High-Capacity Canon (Mailroom)
    1=\\elschis40007\HP8150 (Documentation) [this is the default printer my PC is configured to use]
    2=\\elschis40007\HP8150 PCL (Support)
    3=\\EXLUS-Print1\Xerox WorkCentre Pro 275 (Mailroom)
    4=\\exlus-print1\Xerox WorkCentre Pro 275 PS (Mailroom)
    6=Microsoft XPS Document Writer
    7=Microsoft Office Document Image Writer
    8=ImageMaker Color Driver
    9=Fiery X3 65BW-M Pro
    11=Adobe PDF

    2. Be sure that the "TransLetter" and "SingleCashTrans" lines in C:\AL500\circ\tab\print.ini don't have "NO-PRINT" defined in columns 6.1 and/or 6.2:


    TransLetter 00 N P trnsltr.prn
    SingleCashTrans 00 N P sincasht.prn


    TransLetter 00 N P trnsltr.prn NO-PRINT
    SingleCashTrans 00 N P sincasht.prn NO-PRINT

    • Article last edited: 4/11/2014