Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Printing in GUI Task Manager: "Could not create the Java virtual machine"

    • Article Type: General
    • Product: Aleph
    • Product Version: 16.02

    Problem Symptoms:
    The message "Could not create the Java virtual machine" occurs in trying to view/print a large report (50 - 100 MB) in the GUI Task Manager.


    1. Break the output into smaller pieces by doing multiple runs of the job, each limited to a particular sublibrary, borrower status, etc.

    2. See if the output can be printed successfully on a different pc. If so, use that pc.

    Additional Information

    * The "Could not create the Java virtual machine" is not an Aleph message -- it's a Windows message.

    * This message has been seen in trying to print the output of the following jobs:

    cash-02 ("Cash Transaction Report"),
    cir-05 ("Patron List"),
    acq-10 ("Invoice Report"), and
    ret-adm-01 ("General Retrieval Form").

    * The following web page addresses this error:

    Category: Circulation (500)

    Subject: Services

    • Article last edited: 10/8/2013