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    Proxy User Denied permission to access Items Menu or Services

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    'Permission denied ?€˜ error message when proxy user tries to access items menu or services even though they have permission

    Aleph does not automatically reconnect proxy users to the xxx50 library from the xxx01 library, which causes a permission denied error message.

    Connect to the xxx50 library in the GUI when accessing items services or menus.

    Additional Information

    See ?€œActivated the Services Menu but Still Denied Access?€? (KB 16384-47921)

    Category: Staff privileges (500)

    Subject: Permissions

    • Article last edited: 10/8/2013