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    Proxy User Denied permission to access Items Menu or Services

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    'Permission denied ?€˜ error message when proxy user tries to access items menu or services even though they have permission

    Cause:
    Aleph does not automatically reconnect proxy users to the xxx50 library from the xxx01 library, which causes a permission denied error message.

    Resolution:
    Connect to the xxx50 library in the GUI when accessing items services or menus.

    Additional Information

    See ?€œActivated the Services Menu but Still Denied Access?€? (KB 16384-47921)

    Category: Staff privileges (500)

    Subject: Permissions


    • Article last edited: 10/8/2013