• Article Type: General
• Product: Aleph
• Product Version: 14.2

Description:
When patrons pay fines, system queries if they are paying that amount. We say yes. Instead of the receipt print box popping up, we get a remote file error(global-91) saying "unable to open local file."

Resolution:
Suggested to check circ/tab/circ.ini, section: [Payment] CashNoReceipt=2 ('2' is an optional number), and also to check tab_attr_sub_library for the workstation's IP (Util Y/13).

The problem eventually is indeed with circ.ini (above), further to 14.2 rep_change 2661. Original circ.ini contained only "NoReceipt".

ALSO - "At City Campus (ERIEC) we've given complete administrative rights to the generic circulation terminal login and now it works there."

• Article last edited: 10/8/2013