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    4. Report Studio link not visible

    Report Studio link not visible

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    1. Problem symptoms
    2. Cause
    3. Resolution
    • Product: Aleph, Voyager
    • Product Version: 19.01

    Problem symptoms

    • Report Studio link at the top right-hand side of the screen is not visible
    • Only Query Studio is available, but 2 Professional Author licenses were purchased
    • Using Firefox browser

    Cause

    Firefox is not fully supported by Cognos ReprtNet in ARC 2.0.

    Resolution

    Use fully supported browser


    • Article last edited: 05-Jan-2017
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Report Studio error: RSV-CM-0004 The current user does not have the capabilities
      • Report to pull OPAC statistics for specific ADMs in a multi-ADM consortium
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