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    Reset password for patron from Opac

    • Article Type: Q&A
    • Product: Aleph
    • Product Version: 21

    Question

    Patrons who have forgotten their password have to contact the library to get the password reset.
    Is it possible to set up a functionality from an Aleph Opac where the patron can fill out their email-address, and if this address is found in the Aleph patron database, then a new systemgenerated password is sent to this email ?

    Answer

    Unfortunately there is no such possibility. The standard workflow defined in the standard OPAC tables is to add a question e.g. for eye color which can then be used to resend the password if necessary. See also article "How to set the reset-password in Aleph Opac".

    Additional Information

    How to set the reset-password in Aleph Opac

    Category: Web OPAC


    • Article last edited: 6/11/2015