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    4. Running ret 21 with input file retunes error message “13 File not found”

    Running ret 21 with input file retunes error message “13 File not found”

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    1. Description
    2. Resolution
    • Product: Aleph
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description

    Running  ret_21 with input file results with error message, implying the file doesn’t exist even though it does.

     

    error code: 3/5 (ANS85), pc=0, call=1, seg=0

    13     File not found

     

    Resolution

    The reason for this message is that the file’s name is written in upper case.

    Aleph services can be ran only with lower case file names.


    • Article last edited: 14-July-2016
    View article in the Exlibris Knowledge Center
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