• Article Type: General
• Product: Aleph
• Product Version: 18.01

Description:
Problem:
1) I have logged in as staff user STAFFA to library ABC50. This staff user does *NOT* have "Services menu interface"-staff permission in ABC50-library.
2) Then I changed to staff user STAFFB. This staff user *DOES* have "Services menu interface"-staff permission in ABC50-library.
But I am still not able to call up the services menu. Why does this not work?

Resolution:
The services files are only downloaded to the GUI, if the staff user, who is logged in during connecting to ABC50-library, has "Services menu interface"-staff permission allowed for ABC50-library.

Therefore after changing to STAFFB-user you need to reconnect to ABC50-library in order to download the needed services files to you PC. Afterwards you should be able to use the services.