Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Service menu after changing staff user

    Service menu after changing staff user

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    Problem:
    1) I have logged in as staff user STAFFA to library ABC50. This staff user does *NOT* have "Services menu interface"-staff permission in ABC50-library.
    2) Then I changed to staff user STAFFB. This staff user *DOES* have "Services menu interface"-staff permission in ABC50-library.
    But I am still not able to call up the services menu. Why does this not work?

    Resolution:
    The services files are only downloaded to the GUI, if the staff user, who is logged in during connecting to ABC50-library, has "Services menu interface"-staff permission allowed for ABC50-library.

    Therefore after changing to STAFFB-user you need to reconnect to ABC50-library in order to download the needed services files to you PC. Afterwards you should be able to use the services.

    Additional Information

    staff permissions, services menu, change library


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Service elib-22 apparently does not recall requested items
      • Service not working: "Failed to open file ...Services....xml ..."
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 18.01
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved