• Article Type: General
• Product: Aleph
• Product Version: 19.01

Description:
When paying invoices in Acquisitions, after staff add a budget in the Line Items screen and then click the Add button, they end up waiting for quite some time for the line item to be added before they can proceed. This started happening after we installed the latest v19 service pack #529. Is this a known problem?

Also, the pc_server log has frequent occurrences of the following message, which we believe is connected to this slowness:

BUFFER OVERFLOW FOR ORDER NUMBER 000000000 SEQUENCE 00000

Resolution:
This is being looked at by Ex Libris staff.
This issue is still open and was escalated to Second line support for further analysis <2009-02-01 01:00:04>.
This issue is still open and was escalated to Development for further investigation <2009-03-15 01:00:04>.

• Article last edited: 10/8/2013