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    Submitting ILL2 request: "The requested file was not found on the server" error

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    We can't submit ILL2 request through the Web OPAC. We are getting an error "The requested file was not found on the server". Please advise.

    I've discovered that the following files were missing from your www-f-eng directory:

    new-ill-req-conf-bib new-ill-req-conf-cancel-tail new-ill-req-conf-info new-ill-req-conf-iss-v
    new-ill-req-conf-bib-1 new-ill-req-conf-copyright new-ill-req-conf-iss-i new-ill-req-conf-iss-y
    new-ill-req-conf-bib-2 new-ill-req-conf-head new-ill-req-conf-iss-p new-ill-req-conf-tail

    Please get these files from your a tree: a18_N/aleph/alephe/www_f_eng.

    If there is still a problem, make sure that you've cleared utf files (util x) and restarted the Web server after doing the migration. If you didn't, please do it now and if there is still a problem, check the following:

    The correct func for ILL2 is func=new-ill-request-l. So the correct link would be:

    <a href=&server_f?func=new-ill-request-l title="ILL Request" class=blue>

    As opposed to func=ill-request-1&request_type=ill-journal-request, which is incorrect.

    Additional Information

    ILL2 The requested file was not found on the server submit request Web

    • Article last edited: 10/8/2013