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    Unable to delete hold request attached to Title request

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    In reference to KB 16384-26817, we are having the same difficulty with ADM record: 000091702

    Two Patrons have holds on its items:
    ID479397
    ID553251

    Is there a way to change the z37_request_type for these requests from "T" to "H" via the GUI so that we can delete these requests?

    Resolution:
    Any z37_type "T" request should have a z370. If it doesn't, it won't work.

    The z37_type was changed from "T" to "H" via SQL. (There is no way to do this in the GUI.)

    The requests could then be deleted.


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
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