• Article Type: General
• Product: Aleph
• Product Version: 20, 21, 22, 23

Description:
Where there should be a label next to a box in the GUI, the following message displays "Unable to find Id ...". 

For example:  "Unable to Find Id JobMgrFileList.Config" 

Resolution:
The "Unable to find Id ..." message occurs because the GUI program is looking for a particular line in the .\xxxx\eng\window.dat file and it isn't there. 

In this example, in the .\alephcom\eng\window.dat file on a PC which had problem we saw:

JobMgrFileList.Config1                  #Normal Printing
JobMgrFileList.Config2                  #Preview
JobMgrFileList.Config3                  #View Raw XML
JobMgrFileList.Config4                  #Browse XML

Adding the following line corrected the problem:

JobMgrFileList.Config5                  #Browse HTML

Also, check the Knowledge Base for the complete, exact message; make sure that you have the most current window.dat file.

• Article last edited: 11-Jun-2018