- Article Type: General
- Product: Aleph
- Product Version: 20, 21, 22, 23
Where there should be a label next to a box in the GUI, the following message displays "Unable to find Id ...".
For example: "Unable to Find Id JobMgrFileList.Config"
The "Unable to find Id ..." message occurs because the GUI program is looking for a particular line in the .\xxxx\eng\window.dat file and it isn't there.
In this example, in the .\alephcom\eng\window.dat file on a PC which had problem we saw:
JobMgrFileList.Config1 #Normal Printing
JobMgrFileList.Config3 #View Raw XML
JobMgrFileList.Config4 #Browse XML
Adding the following line corrected the problem:
JobMgrFileList.Config5 #Browse HTML
Also, check the Knowledge Base for the complete, exact message; make sure that you have the most current window.dat file.
- Article last edited: 11-Jun-2018