• Article Type: General
• Product: Aleph
• Product Version: 18.01

Description:
We are currently in post-upgrade transition with our staff from v15 to v18.

Every time I try to loan an item I get an 'unable to find local user information' message.

Resolution:
[After diagnostics in the pc_cir_c0441 program showed that it was trying to look for an "XARCV" sublibrary, which is one of the USM50 sublibraries....]

The problem is the following line in the abc50 tab_attr_sub_library:

4 XARCV ABCRR

tab_attr_sub_library says what pc's can perform circ transactions for what sublibraries. **Since each ADM library has its own tab_attr_sub_library, it should include only that library's sublibraries.**

See also KB 16384-59457.


Also, as noted in the tab_attr_sub_library header, the type 4, Reading Room, line is special:

! Use type 4 to define a Reading Room workstation.
! It is important to note that when there is a Reading Room
! sublibrary defined for an Station ID/IP address it means
! that all the loan transactions performed at this Station
! ID/IP address will be treated as Reading Room loans.
! This means that the item's sublibrary will change to the
! Reading Room and will remain as such as long as the item
! is on loan. When the item is returned, the item's
! sublibrary will change back according to the item's
! original sublibrary (Z30_SUB_LIBRARY). When a Station
! ID/IP station serves a regular sublibrary (that is, not
! a Reading Room sublibrary),type 4 should be left empty.

Since you have this "4 XARCV ABCRR" line as part of the wildcard "*.*.*.*" entry, that means that *all* circ transactions at *all* pc's are going to be considered Reading Room transactions for sublibrary XARCV.

If ABCRR is a Reading Room sublibrary, then you need to have a separate entry in tab_attr_sub_library **which is for the PC's in ABCRR only**.

If ABCRR is a Course Reserve sublibrary (not Reading Room), then you should delete the "4 XARCV ABCRR" line and restart the pc_server.

If this doesn't seem relevant, see also KB 16384-7186.

• Article last edited: 10/8/2013