• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
Patron can be viewed in circulation on the patron list, but trying to call up her record on the screen causes an RSE error (c0463 21) "Unable to find global patron information."

Resolution:
The problem is that the patron's barcode has a space in front of it. It's "01 29307001305263". It *should* be "0129307001305263".

This SQL shows 13 other such cases:

SQL-XXX50> select z308_rec_key, z308_id from z308 where z308_rec_key like '01 %';