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    Unable to retrieve search results in OPAC and GUI; imp_demo_libraries

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    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    I've placed a support call and left a message. We are unable to retrieve any search results in OPAC or GUI for Browse or Keyword. A message: "The requested base/library is not accessible now" is returned in OPAC and from the GUI: "Unable to retrieve set of records".

    Bill [ <Novanet Group > ]
    [ <Alan Manifold > ]
    [ <Jerry Specht > ]

    Resolution:
    The site ran clear_vir01 and, after finding that the z05_id and z110_id Oracle indexes were still missing, did util a/17/1 to drop/recreate the tables. That worked.

    This problem was caused by a run of the imp_demo_libraries proc. This is similar to KB 8192-1433. imp_demo_libraries was run with the clear_vir01 section commented out, but, since (as can be seen in "echo $DEMO_LIBS") vir01 is one of the DEMO_LIBS, the command in $aleph_proc/imp_demo_libraries, "foreach lib ($DEMO_LIBS)" includes vir01.

    imp_demo_libraries needs to be run at a time when the system is not in use. (An alternative would be to remove vir01 from the $DEMO_LIBS.)

    • Article last edited: 10/8/2013