• Article Type: General
• Product: Aleph
• Product Version: 18.01

Description:
I've placed a support call and left a message. We are unable to retrieve any search results in OPAC or GUI for Browse or Keyword. A message: "The requested base/library is not accessible now" is returned in OPAC and from the GUI: "Unable to retrieve set of records".

Bill [ <Novanet Group > ]
[ <Alan Manifold > ]
[ <Jerry Specht > ]

Resolution:
The site ran clear_vir01 and, after finding that the z05_id and z110_id Oracle indexes were still missing, did util a/17/1 to drop/recreate the tables. That worked.

This problem was caused by a run of the imp_demo_libraries proc. This is similar to KB 8192-1433. imp_demo_libraries was run with the clear_vir01 section commented out, but, since (as can be seen in "echo $DEMO_LIBS") vir01 is one of the DEMO_LIBS, the command in $aleph_proc/imp_demo_libraries, "foreach lib ($DEMO_LIBS)" includes vir01.

imp_demo_libraries needs to be run at a time when the system is not in use. (An alternative would be to remove vir01 from the $DEMO_LIBS.)

• Article last edited: 10/8/2013