Undefined variable" message trying to connect to server

• Product: Aleph
• Product Version: 20, 21, 22, 23
• Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

Description:
When we try to connect to the server, we see this:

Execute master cshrc
REQUEST_STARTUP_LIBS: Undefined variable.

If we then try to dlib to any library, we get:

dlib: Command not found.

Resolution:
The messages "undefined variable" when connecting to the server appear because the aleph_startup has failed to find a required variable (in aleph_start). 

This can happen when you accidentally delete or comment out a required variable (such as, in this case, REQUEST_STARTUP_LIBS). 

The startup will then fail to complete and other commands, such as, dlib will not work.

If the error occurs as part of Upgrade Express, consider whether the ORACLE_SID variable is set correctly (in aleph_start). It may, for instance, be "aleph20" when it should be "aleph21".

• Article last edited: 12-Mar-2016