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    Why is ping to xxxxx.hosted.exlibrisgroup.com not possible from outside the Ex Libris network?

    • Article Type: Q&A
    • Product: Aleph
    • Product Version: All

    Question

    Why is ping to xxxxx.hosted.exlibrisgroup.com not possible from outside the Ex Libris network?

    Answer

    Service ping and tracert are deactivated from outside the Ex Libris network for security reasons.

    Additional Information

    Use
    telnet <server> port

    instead to check the connectivity.

    Example
    telnet xxxxx.hosted.exlibrisgroup.com 80

    to check port 80 on server http:

    Category: ALEPH

    Subject: ALEPH


    • Article last edited: 7/30/2014