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    Why is receive ill bor-request not possible when the status is CLM (Claim Letter Sent) ?

    • Article Type: Q&A
    • Product: Aleph
    • Product Version: 21

    Question

    Why is receive ill bor-request not possible when the status is CLM (Claim Letter Sent)? The "Receive" button is greyed out and can therefore not be used. When the status is e.g. SV (Sent to supplier) the "Receive" button is active.

    Answer

    It is hardcoded and depending on the status of the request in which cases the "Receive" button is active. The status are:
    SV = Sent so supplier
    WPR = Waiting patron response
    WSP = Will be supplied
    CRP = Conditional reply
    HPL = Hold placed
    EST = Estimate reply

    In all other cases you have to change the status "Manually" before you can use the "Receive" button.

    Category: ILL


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