cir-10 produces empty Courtesy notice
- Article Type: General
- Product: Aleph
- Product Version: 21
Problem Symptoms:
cir-10 (Courtesy Notices) produces notice for patron with text "it is to time to renew or return the item(s) below ...", but there *are* no items below; the space where the items would be is blank.
Cause:
The item(s) were returned while cir-10 was running.
Resolution:
Item returned while cir-10 was running.
Additional Information
* SQL query of the xxx50 z36h table shows items were returned for patron XX5640 at the following times on Dec. 12:
xxx50@ALEPH21> select z36h_rec_key, z36h_returned_hour from z36h where z36h_id = 'XX5640' and z36h_returned_date = '20121212' order by z36h_returned_hour;
**** Hit return to continue ****
Z36H_REC_KEY Z36H_RETURNED_HOUR
--------------- ------------------
001915815000010 1215
001001124000010 1215
002194761000010 1215
001830488000010 1231
001849840000010 1249
001397564000010 1249
001354059000010 1250
001176103000010 1250
001285960000010 1301
001299551000010 1301
001992767000010 1302
The last three returns occurred at 13:01, 13:01, and 13:02.
* The same could be seen in the patron's GUI Circ Circulation Log, with the "return" boxes checked.
* Looking in $alephe_scratch, the xxx50 cir-10 started at 13:00 and finished at 13:08.
At the time the job started, the patron had three items checked out and the program wrote XX5640 to the cir_10_1 work file.
By the time the job went to actually print the notices, the items had been returned and there were none to include.
Category: Circulation (500)
Subject: Loans (500)
- Article last edited: 10/8/2013