• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
The request daemon (ue_06) generates a very large number of call slips at 8:00 am -- and none or few between 6:00 pm. and 8:00 am.

Cause:
The ./xxx50/scratch/run_e_06.nnnnn log has:

The Active hours of ue_06 are:
Hour Active=*
00
01
02
03
04
05
06
07
08 *
09 *
10 *
11 *
12 *
13 *
14 *
15 *
16 *
17 *
18 *
19
20
21
22
23

And, later:

Inactive at this time due to env ue_06_active_hours - 05:35:53
Inactive at this time due to env ue_06_active_hours - 05:45:53
Inactive at this time due to env ue_06_active_hours - 05:55:54
Inactive at this time due to env ue_06_active_hours - 06:05:54
<etc.>

This is because of the following line in ./xxx50/prof_library has "setenv ue_06_active_hours 08-18".

Resolution:
1. Change the ./xxx50/prof_library "setenv ue_06_active_hours" to the desired hours.

2. Do util e/7 in xxx50 to Stop Request Handling.

3. Do util e/6 in xxx50 to Start Request Handling.