unable to connect" when trying to send an email in CIRC module

• Article Type: General
• Product: Aleph
• Product Version: 18.01

Description:
People are getting a "unable to connect" when trying to send an email in the CIRC module.

Alephcom.ini [mail] fields are correct

Resolution:
[To site:] Please see if the following KB records help: 3264, 5052, 16384-15873, 16384-15874, 16384-11457, and 16384-13697.

[From site:] Seems to be an issue with Mcafee blocking port 25.

• Article last edited: 10/8/2013