util sp: "Multiple SP versions found - cannot continue"
- Article Type: General
- Product: Aleph
- Product Version: 18.01
Description:
util sp...
2. Download latest SP
Starting background download - check status...
[1] 7882
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3. Check SP download completing
FTP still running
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3. Check SP download completing
Multiple SP versions found - cannot continue
press <Enter> to continue
Background:
FTP’ed from Doc Portal util_sp.tar
cd $aleph_proc
bin
get util_sp.tar
tar -xvf util_sp.tar
Configuration summary:
----------------------
FTP server: ftp.exlibris.co.il
FTP user: ver18_sp
FTP options:
Language: english
Service pack download dir: /exlibris/aleph/a18_1/alephm/scratch/sp
Customer code: ...
Resolution:
We found that the util_sp scripts in $aleph_proc on the customer's machine were incorrect. They were not identical to what is on the Doc Portal. We are uncertain where they came from.
Re-ftping the util_sp scripts from the Doc Portal and redoing the Service Pack worked.
- Article last edited: 10/8/2013